Perhaps the unsung heroes of emergency response, dispatchers are the eyes and ears of local law enforcement, firefighting and ambulance organizations.
“They’re vital in giving us that real-time information when we’re responding to these potentially dangerous calls,” said Hanford Police Department Sergeant Jason Gustin. “They help better respond to those calls."
In the basement of the Hanford Police Department, one can find a dark room — small but comfortable — with walls covered in monitors and screens that show various maps of Hanford and Lemoore. At the half-dozen or so desks are more monitors — four or five screens with more maps at each station.