MILLINGTON, Tenn. (NNS) — An upload of corrupted data during routine software updates Feb. 3, caused an error within the Career Management System - Interactive Detailing (CMS-ID) resulting in many job listings to be incorrectly listed as cancelled.
The database error caused more than 4,850 notices that Letters of Intent had been cancelled. This problem was discovered Feb. 5, and Navy Personnel Command (NPC) fully restored the system Feb. 6. All errors have been fixed and all assignments are unchanged. Sailors began receiving notifications from the Career Management Department about the error Feb. 7.
"While we are sorry for any concern that this has raised for our Sailors, I want to make clear that no orders were actually cancelled. My team is reaching out to those Sailors who received the erroneous notifications to assure them that their orders remain on track," said Rear Adm. John Meier, director, Career Management Department, NPC. "We are dedicated to providing our Sailors the best customer service possible and remain committed to ensuring system errors such as this do not occur in the future as we bring our new personnel management processes online as part of our overall personnel transformation initiatives.
For more information about CMS-ID or to find your detailer's contact information, visit the NPC website at www.npc.navy.mil