In order to accommodate customers making post-holiday gift returns, all NEX locations will accept returns through Jan. 26, 2019. This extended holiday return policy applies to original purchases made between Oct. 24 – Dec. 24, 2018, at any NEX or through myNavyExchange.com. Customers are asked to include any packaging material along with the receipt when making a return. Any returns without a receipt will be placed on a NEX Gift Card.
AppleCare/AppleCare+ Protection Plans are returnable within 60 days of purchase. Requests for returns of these protection plans after 60 days will be referred to Apple for a pro-rated refund for the days remaining on the plan.
A great gift idea this holiday season that won’t need to be returned is a NEX Gift Card. It can be used just like cash for most merchandise and service purchases at any NEX or at myNavyExchange.com. NEX Gift Cards can be purchased in varying dollar amounts and have no fees or expiration date.